FMSC IT Resources Hub

A Centralized Platform for Faculty and Student IT Resources.

WiFi Application Form

Students, fill in your details to request an internet account on the MaCO-WiFi network.

Wi-Fi Connectivity Issues

Resolve Wi-Fi connectivity issues by verifying network settings, credentials, and device connectivity Staff | Students

Welcome to the IT Resources Hub. Find all necessary IT-related resources and links here. Click on any card below to access software, guides, certificates, and system portals. This platform is intended for educational and study purposes only.
File & Software
Local File Sharing
Upload files within faculty premises. Password required. Uploaded files cannot be deleted.
Software Downloads
Access at FMSC only. Download all software required for setup and access.
Software Downloads — Students
Essential apps for learning, communication, and academic activities. FMSC access only.
WiFi & Network
MaCo WiFi Certificate
Download the certificate for secure and protected access to the MaCo wireless network.
MaCo WiFi CA (Google Drive)
Alternative download of the MaCo WiFi certificate via Google Drive.
Connect MaCo WiFi (Guide)
Step-by-step PDF instructions for connecting Android and iOS devices to MaCo WiFi.
Faculty WiFi AP Locations
List of all WiFi access point locations across the faculty premises.
Fmsc Network Connection Issue - WiFi
Troubleshooting guide for staff who can't connect to the MaCo WiFi network.#error
Students MaCo WiFi Connectivity Issue
Troubleshooting guide for students who can't connect to the MaCo WiFi network. #error
Password & Accounts
MaCo WiFi Password Change
Username format: 20xxbadxxx@maco.local. New password must include !, @, #, $, or %.
WiFi Password Reset (Staff)
Staff only. Reset your WiFi password using your email or username.
Systems
MaCo System
Unified digital platform connecting students, academics, and administration at FMSC.
Faculty(FMSC) LMS Platform MCLMS
Access course materials, assignments, and online learning resources for FMSC.
CODL LMS
Learning management system for the Centre for Open & Distance Learning (external degree) programmes.
BBM LMS
Learning management system for the Bachelor of Business Management (Online/BBM) programme.
MBA LMS
Learning management system for the Master of Business Administration (MBA) programme.
Research & Events
ICCM International Conference
International Conference on Contemporary Management (ICCM) — official website.
General Information
Useful Links
Quick links to the University of Jaffna and Faculty of Management Studies & Commerce websites.
Faculty Location & Contact Details
Map directions, address, phone numbers, and email for the Faculty of Management Studies & Commerce.
Faculty Department Websites
Official websites for all five departments of the Faculty of Management Studies & Commerce.
University Resources
University of Jaffna — Main Website
Official homepage of the University of Jaffna.
Student & Staff Downloads
Important forms and downloads for administrative work — University of Jaffna.
University Grants Commission (UGC)
Official website of the University Grants Commission, Sri Lanka.
Back to all resources
Faculty WiFi AP Locations
WiFi access points (APs) are installed across the faculty premises. If you're getting weak signal or no connection in a particular area, check the nearest AP location below.
  • Main Administration Building Block A
    Ground floor lobby, Dean's office corridor, and Ground floor administration office.
  • Block D and E
    Ground, 1st, and 2nd floor corridors covering all lecture halls and tutorial rooms.
  • Block C
    Ground and 1st floor corridors, Lecture Halls C1,C2,C3.
  • Library
    Reading hall, reference section, and computer lab area.
  • Computer Labs / NOC
    Computer Lab 1, Computer Lab 2, and the NOC server room corridor.
  • Auditorium & Open Areas
    Auditorium entrance, inside areas, and the open area outside.
  • Department Area
    Accounting, Financial Management, Human Resource Management, and Marketing department corridors each have a dedicated AP.
  • Student and Staff Canteen
    Aavailable in the Student and Staff Canteen, providing convenient wireless internet access for all users.
This list is provided as a general guide. Exact AP numbers and signal strength may vary — if a specific area has poor coverage, please report it to the NOC team via the Contact Us section below.
Back to all resources
Troubleshooting FMSC Network Connection Issues
If your laptop or phone won't connect to the Fmsc Network WiFi, isn't accepting your password, or keeps disconnecting, follow these steps in order.
  • Check your username & password format
    Your WiFi username must be in the lowercase. Make sure there are no extra spaces and that Caps Lock is off. Passwords are case-sensitive.
  • Install the Fmsc Network CA certificate
    Some mobile devices can connect to the Wi-Fi network without a CA certificate. If you experience connection issues, download and install the CA certificate from the provided Google Drive link and try connecting again. Download CA Certificate
  • Forget the network and reconnect
    On your device's WiFi settings, "Forget" or "Remove" the FMSC Network, restart your device, then reconnect from scratch using the steps in the connection guide.
  • Reset your WiFi password (staff)
    If you keep getting an authentication error, your password may have expired. Use the WiFi Password Reset (Staff) card above to reset it using your email or username. Password Reset Link
  • Check for an account lockout
    Repeated incorrect password attempts can temporarily lock your account. Wait 15–30 minutes before trying again, or contact the NOC team to unlock it sooner.
  • Can't connect to this network - Desktop/Laptop PC
    If you see this kind of message, remove (forget) the network then connect with your username and password. Refer to the screenshots below.
    Forget the FMSC Network from WiFi settings Can't connect to this network error message
  • Connect to the FMSC Network on Android Devices (e.g., Google Pixel)
    Step 1: Select the FMSC Network from the list of available Wi-Fi networks.
    Step 2: Set EAP Method to PEAP.
    Step 3: Set Phase 2 Authentication to MSCHAPV2.
    Step 4: Set CA Certificate to Trust on First Use.
    Step 5: Enter your Username in the Identity field (use lowercase letters only).
    Step 6: In the Anonymous Identity field, enter anonymous. If this is not accepted, enter your username instead.
    Step 7: Enter your Password.
    Step 8: Tap Connect to join the network.
    Forget the FMSC Network from WiFi settings Can't connect to this network error message
  • How to Install a CA Certificate on Android Devices (e.g., Google Pixel)
    Certain Android devices require a CA certificate to be installed before connecting to the network. If your device prompts for a CA certificate, download the certificate from the Google Drive link provided and install it on your device. For detailed installation instructions, please refer to the attached video.
    Step 1: Select the FMSC Network from the list of available Wi-Fi networks.
    Step 2: Set EAP Method to PEAP.
    Step 3: Set Phase 2 Authentication to MSCHAPV2.
    Step 4: Download CA Certificate from this link.
    Step 5: Please navigate to the "WiFi Certificate" section in your mobile settings and install the certificate named "wifiCA".
    Step 6: Set CA Certificate to wifiCA.
    Step 7:Minimum TLS version : TLS v1.2
    Step 8: Online Certificate Status : Do Not Verify
    Step 9: Domain :radius-ser.maco.local
    Step 7: Enter your Username in the Identity field (use lowercase letters only).
    Step 8: In the Anonymous Identity field, enter anonymous. If this is not accepted, enter your username instead.
    Step 9: Enter your Password.
    Step 10: Tap Connect to join the network.
  • Connect to the FMSC Network on IOS Devices (e.g., iPhone)
    Step 1: Select the FMSC Network from the list of available Wi-Fi networks.
    Step 2: Enter your Username and Password.
    Step 3: Tap Connect to join the network.
    Step 3: Trust the certificate.
    Forget the FMSC Network from WiFi settings
  • For general Wi-Fi connectivity issues, you can use the following checklist:

    🔧 Basic Checks

    1. Ensure Wi-Fi is turned on.
    2. Confirm Airplane Mode is off.
    3. Verify that the correct Wi-Fi network (SSID) is selected.
    4. Check that the Wi-Fi password is correct.
    5. Move closer to the Wi-Fi access point to rule out weak signal issues.

    📱 Device Checks

    1. Restart the device.
    2. Forget the Wi-Fi network and reconnect.
    3. Verify that the device has a valid IP address.
    4. Check the date and time settings are correct.
    5. Ensure the device operating system is up to date.
Avoid entering an incorrect password repeatedly — this can lock your account and may require NOC assistance to unlock.
Still can't connect? Contact the NOC team using the details in the Contact Us section below — include your username, device type, and a screenshot of the error if possible.
Back to all resources
Students MaCo WiFi Problem
If you're a student and your device won't connect to the MaCo WiFi network, isn't accepting your password, or keeps dropping the connection, follow these steps in order.
  • Check your username & password format
    Your WiFi username must be in the format 20xxbadxxx (your student registration number). Make sure there are no extra spaces and that Caps Lock is off. Passwords are case-sensitive.
  • Install the MaCo WiFi certificate
    Most connection failures happen because the security certificate isn't installed. Download it from the MaCo WiFi Certificate card above (or via the Google Drive backup) and install it on your device before connecting.
  • Follow the device connection guide
    Open the Connect MaCo WiFi (Guide) PDF above for the exact step-by-step setup for Android and iOS devices, including the correct security type (WPA2-Enterprise / EAP) and identity settings.
  • Forget the network and reconnect
    On your device's WiFi settings, "Forget" or "Remove" the MaCo network, restart your device, then reconnect from scratch using the steps in the connection guide.
  • Change or reset your WiFi password
    If you keep getting an authentication error, your password may have expired. Use the MaCo WiFi Password Change card above to set a new password (it must include one of !, @, #, $, or %).
  • Check for an account lockout
    Repeated incorrect password attempts can temporarily lock your account. Wait 15–30 minutes before trying again, or contact the NOC team to unlock it sooner.
Avoid entering an incorrect password repeatedly — this can lock your account and may require NOC assistance to unlock.
Still can't connect? Contact the NOC team using the details in the Contact Us section below — include your student ID, device type, and a screenshot of the error if possible.
Back to all resources
Useful Links
Quick access to the main university and faculty websites.
  • University of Jaffna
    Official website of the University of Jaffna — news, faculties, admissions, and academic calendars.
    www.jfn.ac.lk
  • Faculty of Management Studies & Commerce (FMSC)
    Official website of the Faculty of Management Studies and Commerce — departments, programmes, news, and announcements.
    maco.jfn.ac.lk
  • MaCo System (Student Information System)
    Unified digital platform connecting students, academics, and administration at FMSC.
    apps.maco.jfn.ac.lk
  • Faculty LMS Platform MCLMS
    Access course materials, assignments, and online learning resources.
    mclms.jfn.ac.lk
  • CODL LMS
    Learning management system for the Centre for Open & Distance Learning programmes.
    odlms.maco.jfn.ac.lk
  • BBM LMS
    Learning management system for the Bachelor of Business Management (Online) programme.
    bbmlms.maco.jfn.ac.lk
  • MBA LMS
    Learning management system for the Master of Business Administration programme.
    mclms.jfn.ac.lk/mba
  • ICCM International Conference
    International Conference on Contemporary Management (ICCM) official website.
    iccm.maco.jfn.ac.lk
  • IT Support Help Centre
    Submit and track IT support requests with the NOC team.
    help.maco.jfn.ac.lk
Back to all resources
Faculty Location & Contact Details
Find us on the map below, or get in touch with the Faculty of Management Studies & Commerce, University of Jaffna.
For IT-related issues specifically (WiFi, software, accounts), please use the NOC contact details in the Contact Us section below instead.
Back to all resources
Faculty Department Websites
Official websites for each academic department of the Faculty of Management Studies & Commerce, University of Jaffna.
No links found for your search.

Prohibited Activities

University WiFi Network — the following actions are strictly not allowed

  • Accessing illegal or harmful content
  • Downloading copyrighted materials without permission
  • Attempting to hack, disrupt, or damage network services
  • Sharing login credentials with others
  • Using the network for commercial or unauthorized activities
Contact Us
Reach out to the NOC team for IT support
Email
noc@maco.jfn.ac.lk
Mobile
+94 77 358 0936
WhatsApp
+94 77 358 0936
HelpSite
help.maco.jfn.ac.lk
Faculty Website
maco.jfn.ac.lk
University Website
jfn.ac.lk

Faculty of Management Studies & Commerce
University of Jaffna

© 2020 – 2026 noc@fmsc, UoJ.